How to Set Up Branded Packing Slips in TopDawg

What You’ll Learn in This Video

This video explains how TopDawg retailers can set up branded packing slips to create a more professional customer experience. You’ll learn why branded packing slips matter in dropshipping, where to find the settings in your dashboard, how to upload your logo, how to update business details, and how to save your branded packing slip configuration.

1. Why Branded Packing Slips Matter

In dropshipping, your customer interacts with your store and your brand, not the supplier behind the order. A branded packing slip helps reinforce your business identity when the package arrives. Instead of creating confusion with generic or third-party information, a branded packing slip gives your buyer a more consistent and professional customer experience.

2. Plan Requirements for Branded Packing Slips

Branded packing slips are available to TopDawg retailers on the Scale Plan or higher. This feature is designed for retailers who want to create a more professional brand experience as they grow their dropshipping business. Retailers on eligible plans can customize the packing slip information that appears with customer orders.

3. Where to Find Branded Packing Slips in TopDawg

To set up branded packing slips, log in to your TopDawg dashboard, go to the Shipping section, and select Branded Packing Slips. This page shows your current packing slip configuration and gives you access to the editable fields. You can manage your business information and preview how the packing slip will appear to your customers.

4. How the Branded Packing Slip Preview Works

The Branded Packing Slips page includes editable fields on the left and a live PDF preview on the right. As you update your logo, business name, store URL, phone number, email, or address, you can refresh the preview to see how the packing slip will look. This helps you confirm that your customer-facing information is accurate before saving changes.

5. Using Retailer Profile Default Settings

The Retailer Profile Default button automatically pulls business details from your retailer profile. This may include your business name, store URL, phone number, email address, and business address from your Account Settings page. For many retailers, this is the fastest way to set up branded packing slips accurately.

6. Uploading Your Logo and Updating Business Details

To customize your packing slip, upload your business logo under the Packing Slip Business Logo section, choose your file, and click Replace Logo. You can also update your business name, store URL, phone number, email address, and physical address if you want different information to appear on the packing slip. Once everything looks correct in the preview, click Update to save your changes.

Learn More About Dropshipping Marketing & Growth

If you're looking to drive traffic, increase sales, and build a scalable brand, these resources will help you market your dropshipping business more effectively:

👉 How to Start a Dropshipping Business
👉 Shopify Dropshipping Success Tips
👉 How Dropshipping Orders Work from Start to Finish
👉 U.S. Dropshipping Suppliers: Complete 2026 Guide
 

Start Selling with TopDawg

Create your free TopDawg account, import products, and start placing orders in minutes—manually or through automation.

👉 Start Dropshipping with TopDawg

Explore More Tutorials

Browse the TopDawg Video Learning Center for step-by-step guides on product imports, order management, bulk uploads, and integrations with Shopify, WooCommerce, and more.

👉 Explore the Video Learning Center

Frequently Asked Questions

What are branded packing slips in TopDawg?

Branded packing slips in TopDawg allow eligible retailers to include their own business information on the packing slip that goes out with customer orders. This can include the retailer’s logo, business name, store URL, phone number, email address, and physical address. Branded packing slips help create a more professional customer experience by keeping the order connected to the retailer’s brand instead of appearing generic.

How do I set up branded packing slips in TopDawg?

To set up branded packing slips in TopDawg, log in to your retailer dashboard, go to Shipping, and select Branded Packing Slips. From that page, you can upload your logo, update your business details, and use the live PDF preview to review how the packing slip will look. Once the information is correct, click Update to save your branded packing slip settings.

Why should dropshipping retailers use branded packing slips?

Dropshipping retailers should use branded packing slips because the packing slip is one of the few physical touchpoints customers receive after placing an order. When the packing slip includes the retailer’s brand information, it helps build trust and creates a more professional buying experience. Branded packing slips can also reduce confusion by helping customers recognize the business they purchased from.

Which TopDawg membership plans include branded packing slips?

Branded packing slips are available on the TopDawg Scale Plan or higher. Retailers on eligible plans can customize the business information that appears on packing slips for customer orders. This feature is useful for retailers who want to strengthen their brand identity and create a more polished fulfillment experience.

Can I use my retailer profile information for branded packing slips?

Yes, TopDawg allows retailers to use the Retailer Profile Default button to automatically pull business details from their retailer profile. This may include the business name, store URL, phone number, email address, and address listed in Account Settings. Retailers can also manually edit these fields if they want different information to appear on their branded packing slips.