Collection of Your Personal Information

better provide you with products and services offered on our Site, TopDawg may collect personally identifiable information, such as your: First and Last Name, Mailing Address, Email Address, Phone Number, Company Name, Company Address, and Company Website URL/Address.

If you purchase TopDawg's products and services, we collect billing and credit card information to complete the transaction. However, we do not store credit card information within our database. We only collect personal information when voluntarily provided by you, which may be required for account registration, purchases, contests, or customer communication.

Use of Your Personal Information

TopDawg collects and uses your personal information to operate its website(s) and deliver the services you have requested. TopDawg may also use your personally identifiable information to inform you of other products or services available from TopDawg and its affiliates.

Sharing Information with Third Parties

TopDawg does not sell, rent, or lease its customer lists to third parties.

TopDawg may share data with trusted partners to help perform statistical analysis, provide customer support, arrange for deliveries, or process orders. These third parties are prohibited from using your personal information except to provide services to TopDawg, and they must maintain confidentiality.

• No third party is authorized to use TopDawg's data for independent marketing, profiling, or resale purposes.
• We never request or share any third-party portal usernames or passwords.
• TopDawg may disclose your personal information without notice if required by law, to protect our rights, or under exigent circumstances to protect user safety.

Account Security and Prohibited Practices

• Prohibition of Password Sharing: Users are strictly prohibited from sharing their TopDawg account passwords. Accounts are intended for individual use only.
• Policy Violation or Abuse: Any account found in violation of this policy or engaged in abuse (fraud, unauthorized access, misuse of data) will be terminated immediately.

API Access & Security

• API access tokens issued by TopDawg are valid for a maximum of 1 year and must be rotated annually.
• Users are responsible for securely storing their API credentials.

Data Breach Notification

In the event of a data breach involving personal data:

• Notification Timeline: TopDawg will notify affected customers within 72 hours of becoming aware of the breach.
• Triggering Incidents: Notification may be triggered by unauthorized access, data exfiltration, accidental disclosure, or other events compromising data security.
• Communication Method: Notifications may be made via email, account dashboard alerts, and/or notices on our website.

Compliance

TopDawg adheres to the following data protection standards:

• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• PCI DSS (Payment Card Industry Data Security Standard)

Responsibility Boundaries

Retailers using TopDawg are independent data controllers of the customer information they collect directly through their own stores or platforms. Retailers are responsible for ensuring compliance with all applicable data protection laws (including GDPR/CCPA) for data they collect and manage outside of TopDawg.

Indemnification / Disclaimer

TopDawg is not liable for how retailers, suppliers, or vendors handle personally identifiable information (PII) outside of TopDawg's direct systems. Retailers, suppliers, and vendors agree to indemnify and hold TopDawg harmless from any claims, damages, or liabilities resulting from their independent data practices.

User Notice – Data Shared with Suppliers

To fulfill customer orders, TopDawg may share relevant customer data (e.g., shipping details) with suppliers. Each supplier is independently responsible for safeguarding this data in compliance with applicable laws and industry standards.

Tracking User Behavior

TopDawg may keep track of the websites and pages our users visit within TopDawg to determine which TopDawg services are the most popular. This data is used to deliver customized content and advertising within TopDawg to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by TopDawg. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the TopDawg website.

Use of Cookies

The TopDawg website may use "cookies" to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TopDawg services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of Your Personal Information

TopDawg secures your personal information from unauthorized access, use, or disclosure. TopDawg uses the following methods for this purpose: SSL Protocol.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:

• There are security and privacy limitations inherent to the Internet which are beyond our control.
• Security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Data Usage and Compliance

At TopDawg, we are committed to maintaining the highest standards of compliance with all applicable policies and regulations, including those set forth by our partners and service providers. Specifically, we adhere to the following guidelines concerning data usage:

Children Under Eighteen

TopDawg does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.

Email Communications

From time to time, TopDawg may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our Services, we may receive a notification when you open an email from TopDawg or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from TopDawg, you may opt-out of such communications by clicking on the unsubscribe link at the bottom of the email message.

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Changes to this Statement

TopDawg reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our site, and/or updating any privacy information on this page.

Your continued use of the Site and/or Services available through this Site after such modifications will constitute your:

• Acknowledgment of the modified Privacy Policy.
• Agreement to abide and be bound by that Policy.