This video walks you through how TopDawg manages your customer orders from checkout to final delivery. Learn how orders appear in your portal, how fulfillment works with verified U.S. suppliers, and how real-time tracking syncs directly to your store. Whether you're using integrations, API, or manual ordering, this guide shows you exactly what to expect at every step.
Get a clear understanding of how TopDawg automates and manages the entire order fulfillment process—from how customer orders flow into your dashboard to how suppliers ship directly to your customers with real-time tracking updates.
See how every customer order from your online store instantly appears in your TopDawg Order History, complete with customer details, product info, and order status updates.
Learn the difference between fully automated fulfillment using direct integrations or API, versus placing manual orders for non-integrated platforms or custom workflow setups.
Understand how U.S.-based suppliers pick, pack, and ship orders within 2–5 business days, including professional packing slips and optional branded upgrades for Scale and Premier plans.
Watch how order statuses move from Pending → Pre-Transit → In Transit → Delivered, with updates reflected automatically in your TopDawg portal and connected store.
See how tracking data flows directly to your Shopify, eBay, or connected platform so customers receive delivery updates without any manual work on your end.
Visit the TopDawg Video Learning Center for more guides, including platform-specific integrations and advanced automation tools.
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