What Is Dropshipping and Why It Matters for
Online Retail

Dropshipping is one of the most popular ways to start and scale an online store because it removes the need to buy or hold inventory. Instead, retailers partner with suppliers who ship products directly to customers after a sale is made. This model lowers startup costs, reduces risk, and makes it possible for new entrepreneurs to test products and niches quickly. In this guide, we'll break down exactly how dropshipping works, highlight the pros and cons, and show how platforms like TopDawg simplify the process by connecting retailers with reliable U.S. suppliers and fast fulfillment options.
WHAT IS DROPSHIPPING & HOW IT WORKS: GUIDE FOR BEGINNERS

KEY PLAYERS IN DROPSHIPPING: RETAILER, SUPPLIER, CUSTOMER

Learn Who is Involved in the Dropshipping Process

Retailer (Dropshipper)

Retailer (Dropshipper)

The retailer, or dropshipper, is the brand that customers interact with. They choose which products to sell, create and manage the online storefront, set pricing, and handle marketing and customer service. When a customer places an order, the retailer forwards it to the supplier, making sure the process is smooth and the customer receives their product on time.
Supplier/Wholesaler

Supplier/Wholesaler

Suppliers are the fulfillment engine of dropshipping. They produce or warehouse the products, maintain stock levels, and ship orders directly to customers on behalf of the retailer. Reliable suppliers are essential for ensuring product quality, fast shipping, and customer satisfaction.
End Customer

End Customer

The end customer is the person purchasing the product from the retailer's store. They browse, place orders, and expect quick delivery and accurate fulfillment. A positive customer experience depends on the retailer's branding and support combined with the supplier's ability to fulfill orders seamlessly.

HOW DROPSHIPPING WORKS STEP-BY-STEP

How Dropshipping Works on TopDawg’s Platform

TopDawg makes dropshipping simple and automated. Here's how the process works from start to finish:

Product Selection
STEP 1
Product Selection
Retailers browse TopDawg’s catalog of 500,000+ wholesale products and add items to their online store with one click using integrations or CSV uploads.
Customer Order Placement
STEP 2
Customer Order Placement
A shopper visits the retailer’s website, selects a product, and completes checkout with a secure payment method.
Order Forwarding
STEP 3
Order Forwarding
TopDawg’s platform automatically receives order details and routes them to the correct supplier in real-time.
Supplier Fulfillment
STEP 4
Supplier Fulfillment
The supplier prepares the order—picking, packing, and labeling the product for shipment.
Direct Shipping to the Customer
STEP 5
Direct Shipping to the Customer
The supplier ships the product directly to the end customer, while the retailer focuses on customer service, marketing, and growing their store.

IS DROPSHIPPING PROFITABLE?

FIND DROPSHIPPING PRODUCTS
Yes — dropshipping can be profitable, but success depends on how well retailers manage product selection, pricing, and marketing. Unlike traditional retail, dropshipping requires little upfront investment since you don’t purchase inventory in bulk. This means your primary costs are the product wholesale price, shipping, transaction fees, and advertising spend. Profit margins in dropshipping are typically lower than in bulk wholesale (averaging 15–30%), but the low overhead and scalability make it a viable model for both new and established eCommerce businesses.
Profitability also comes from strategy. Retailers who focus on niche markets, build strong branding, and partner with reliable U.S. suppliers (like those available through TopDawg) often see higher returns. With automated integrations, real-time inventory syncing, and access to 500,000+ products, TopDawg reduces risk while helping retailers maximize efficiency. In short, dropshipping can absolutely be profitable — but long-term success comes from choosing the right products, managing costs carefully, and providing a great customer experience.

Dropshipping vs. Traditional Retail

dropshipping
Dropshipping eliminates the need to hold inventory, allowing retailers to pay suppliers only after a sale is made. This lowers startup costs, reduces risk, and makes it easier to test new products or niches. Although margins are typically slimmer, dropshipping offers scalability and speed, making it a practical entry point for entrepreneurs who want to launch and grow an online business with fewer barriers.
traditional
Traditional retail requires upfront inventory purchases, warehouse storage, and ongoing overhead like staffing and logistics. While this model can deliver higher per-item profit margins, it also comes with higher risk if products don’t sell and less flexibility to adapt to changing consumer demand.

PROS AND CONS OF DROPSHIPPING

Advantages of Dropshipping

The dropshipping model offers several clear benefits that make it appealing for entrepreneurs at every stage.

Low Startup Costs

You don’t need to invest heavily in inventory upfront, making it easy to launch an online store with minimal capital.

Flexibility & Scalability

Because you aren’t tied to stock levels, you can test products, expand into new niches, and scale your store quickly.

Reduced Financial Risk

You only pay suppliers once an order is placed, lowering the risk of unsold inventory or cash flow problems.

Location Independence

All you need is a laptop and an internet connection, giving you the freedom to run your business from anywhere.

Large Product Variety

With access to wide-ranging catalogs, you can offer thousands of products without worrying about warehousing.

Challenges of Dropshipping

Despite its strengths, dropshipping has drawbacks that retailers must manage carefully.

Lower Margins

Since suppliers handle fulfillment, profit margins are usually slimmer compared to bulk wholesale.

Supplier Dependence

Your customer experience relies heavily on suppliers for product quality, inventory accuracy, and shipping speed.

Limited Branding Control

It can be harder to build a strong, unique brand when many retailers may sell the same products.

Shipping Complexities

Working with multiple suppliers can lead to varied shipping times and higher costs for multi-product orders.

High Competition

Because the barrier to entry is low, standing out in a crowded dropshipping market requires strong marketing and differentiation.

Ready to Start Your Dropshipping Business?

Now that you understand what dropshipping is, how it works, and the pros and cons, the next step is learning how to launch your own store. TopDawg makes it easy with tools, integrations, and access to reliable U.S. suppliers.
Check out our step-by-step guide: How to Start a Dropshipping Business — and see exactly how you can set up your store, connect with suppliers, and begin selling today.
HOW TO START A DROPSHIPPING BUSINESS
CONCLUSION

FREQUENTLY ASKED QUESTIONS ABOUT DROPSHIPPING

Dropshipping is a retail model where you sell products without holding inventory. Instead, your supplier ships products directly to your customers after you make a sale.
Startup costs are very low. With TopDawg, you can get started for less than the cost of inventory in traditional retail, since you only pay for products after a customer orders them.
Yes — but margins depend on your niche, product selection, and marketing. Profitability is achieved by managing costs and partnering with reliable suppliers.
The easiest way is to use a trusted platform like TopDawg, which connects you to 3,000+ U.S. suppliers with over 500,000 products.
No. Your supplier handles all fulfillment, including picking, packing, and shipping, so you can focus on marketing and customer service.
Low startup costs, flexibility, scalability, and the ability to test products quickly without holding inventory.
Lower profit margins, reliance on suppliers, shipping complexities, and the need to stand out in a competitive market.
Yes. While product packaging may be generic, you can create a strong brand through your website, marketing, and customer experience.
With TopDawg’s integrations, you can set up your store and add products in a single day.
TopDawg connects you to reliable U.S. suppliers, provides real-time inventory syncing, and automates fulfillment — making dropshipping faster, easier, and less risky.

Test TopDawg’s Dropshipping Platform Today

The best way to understand how dropshipping works is to experience it yourself. TopDawg gives you instant access to a catalog of 500,000+ wholesale products from 3,000+ suppliers across the U.S. — ready to add to your store.
checkBrowse the catalog
checkSync products to your store with one click
checkGet real-time inventory updates
checkAutomate order fulfillment and shipping
Create Your Free Account and Test Our Platform
Start today and see why thousands of entrepreneurs trust TopDawg to power their dropshipping businesses.